Important! Before using this troubleshooter, please make sure that you have the most recent version of Lotto Sorcerer installed on your computer.*
*Version 9.3 for version 9 users, 8.9 for version 8 users, or version 7.9 for version 7 users.
Use Lotto Sorcerer's menu item "Lottery Data > Lottery Data Subscription > Check Subscription Status". What does it report?
- It says "NEVER SUBSCRIBED"
- It says "ACTIVE"
- It says "CANCELLED"
- It says "EXPIRED"
- It says that it cannot connect to the remote database
- Nothing happens